1. Basic Personal Information
The vendor must provide:
- Full name
- Email address
- Phone number
- Residential address
- Country (South Africa)
This information is used for communication and account verification.
2. Seller Type
The vendor must select their seller type:
- Individual seller
- Registered business
This helps determine the required documents.
3. Identity Verification
To prevent fraud, sellers must upload identification.
Accepted documents:
- South African ID document
- Passport (for foreign sellers)
The ID must clearly show:
- Full name
- ID number
- Photo
4. Selfie Verification
The seller must upload:
- A selfie holding their ID
This ensures the person registering is the same person on the ID document.
5. Bank Account Details
To receive payouts, sellers must provide:
- Bank name
- Account holder name
- Account number
- Branch code
This bank account will be used for vendor payouts.
6. Business Information (if applicable)
If the seller is a registered business, they must provide:
- Business name
- Business registration number
- Tax number (if available)
This helps verify legitimate businesses.
7. Product Category Selection
The vendor must choose the categories they want to sell in.
Examples:
- African fashion
- Electronics
- Beauty products
- Home & living
This helps organize the marketplace.
8. Agreement to Marketplace Policies
The vendor must agree to the following documents before approval:
- Vendor Rules
- Commission Policy
- Marketplace Terms & Conditions
A checkbox should confirm:
“I agree to comply with the MsanziMarket seller policies.”
9. Admin Review Process
After submission:
- MsanziMarket reviews the application
- Documents are verified
- Vendor is approved or rejected
Approval usually occurs within 24–48 hours.
10. Vendor Dashboard Access
Once approved, the vendor receives access to their dashboard where they can:
- Add products
- Manage orders
- Track earnings
- Update inventory
- Upload tracking numbers